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How an Agent can help a User apply to close a health facility

This service is designed for health facilities seeking to cease their operations. Upon approval, this entails the cancellation of the facility's operating license. The Ministry of Health provides this service. 


The processing time is 30 days, and the service is free of charge.


Prerequisites: 

  • A valid license number.

  • A health facility has to be seeking to cease its operations.

Required attachments:

  • Motivation letter

  • Tax clearance


Follow these simple steps to help a user apply for this service;


  1. Visit www.irembo.gov.rw and log into your agent account.


  1. A small window will pop up. Fill in both your phone number and your password, then click login.

  1. Click the "new application" icon to start a new application.


  1. Under the “Health” category, select the health facility licensing.




  1. Select “Application to upgrade health facility” from the drop-down menu.



  1. Click Apply.


  1. Enter the health facility’s license number.



  1. Enter the health facility closing details (this includes the reason for closing and the date of service closure). Then check the verification box.


  1. Upload the required documents and click Next.


  1. Verify that the user’s information is accurate; enter their phone number and/or email address, check the verification box, and click Submit.

  2. An application number will be generated (B2……..) so the user can follow up on their application status.

Upon approval, this entails the cancellation of the facility's operating license.


I
Ivan is the author of this solution article.

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