This article guides the agent through applying for and paying for the Renewal of the CEPGL Travel Document on the user's behalf. This service is issued to Rwandans or foreigners legally residing in Rwanda to renew their expired CEPGL travel documents. The document is used to travel within the Economic Community of the Great Lakes Countries(CEPGL) member states, Burundi and the Democratic Republic of Congo. The service is provided by the Directorate General of Immigration and Emigration (DGIE) office.
Rwandan nationals (minors and adults) pay Rwf 1000 or 1 USD, and foreigners pay Rwf 10000 or 10 USD. The processing time is 1 day.
Prerequisites:
Rwandan citizens should have their National ID number or Citizen Application Number(Child ID) for minors.
Foreigners should have a passport number.
Attachments differ depending on the Nationality Type for adults and the Minor Category for minors. Click here for more information.
Applicants should have a previous CEPGL number.
Conditional attachments include;
Copy of national ID.
Passport Photo.
Signature.
Application letter addressed to the DG signed by one parent
Applicants should have a valid phone number, email address, or both.
Follow these simple steps to help a user apply for the renewal of their CEPGL Travel Document:
Visit the Irembo platform at www.irembo.gov.rw and log in to your agent account.
Click the "new application" icon to start a new application.
Under Immigration and Emigration, click on CEPGL Service.
Select CEPGL Renewal and click on Apply.
Choose who needs this service; whether the applicant is above 18 or below 18. Fill in the Applicant Details and the details will be retrieved and displayed on the right side of the page.
Attach all the required documents in the right format and size. Click here for more information. Click on Next to proceed.
For adults, attachments depend on the Nationality Type.
For minors, attachments depend on the Minor Category.
Verify that the user’s information is accurate, enter the applicant’s phone number and/or email address, check the verification box, and click on Submit.
NOTE: Please check in with the applicant to ensure all information provided is true and correct.
A billing number/ID (88….) will be generated, Click pay.
Applicants choose the mode of payment: offline (MTN, Airtel, or BK) or online (Visa or MasterCard). For more information about payment modes, click here.
NOTE: After applying and paying successfully via IremboGov, the applicant receives a feedback notification from the DGIE informing them to visit their office for further instructions about their application.