This service allows Rwandans who are 16 years old, living abroad, and without a Rwandan national ID to pay for an e-passport requested at their embassy. To pay for this service, citizens need a valid reference number delivered by the Directorate General of Immigration and Emigration (DGIE) after the initial application process at the Rwandan Embassy.
A few things to know before starting an application:
The applicant must have visited their nearest Rwandan Embassy to start the application process and get the reference number later from DGIE.
All Rwandans above 16 years who do not have a Rwandan national ID and live abroad are eligible to request this service. How much do I have to pay for an e-passport (Diaspora Passport Application)?
The processing time is 7 days.
Follow these simple steps to help a User apply for the service:
Visit www.irembo.gov.rw and log into your agent account.
A small window will pop up. Fill in both your phone number and your password, then click login.
Click the “new application” icon to start a new application.
Under the Immigration and Emigration category, Click on the service link “DPA Payment”.
Read the service description carefully then click Apply.
Enter the user’s reference number from the Directorate General of Immigration and Emigration (DGIE). The reference number retrieves the applicant’s information.
Verify that the user’s information is accurate, enter their phone number and/or email address, check the verification box, and click on Submit.
A billing number/ID (88….) will be generated for the user to make payment. Click here to learn about the different payment modes available.
Note:
To help a user apply for an e-passport with their national ID, click here.
If the user’s reference number is not retrieving my information, Send us their reference number at support@irembo.com.
If the reference number displays the wrong applicants’ or personal details, Visit the Rwandan Embassy to offer assistance regarding this issue or write to DGIE at diaspora@migration.gov.rw or info@migration.gov.rw.