This service provides a certificate to survivors of the 1994 Genocide against the Tutsi. The certificate serves as an essential document for survivors when applying for various forms of support and assistance offered by the Ministry of National Unity & Civic Engagement (MINUBUMWE).
The processing time is 1 day, and the service is free of charge.
Prerequisites:
Applicants should be registered as needy genocide survivors with MINUBUMWE
If the Applicants are not registered survivors, please utilize the 'Certificate of Genocide Survivors' service available on the Irembo platform.
Applicants should have a PIN number that identifies them as eligible recipients of MINUBUMWE support.
Applicants should have a valid phone number.
Follow these simple steps to help a user apply for the service.
Visit the Irembo platform at www.irembo.gov.rw and log into your agent account.
A small window will pop up. Fill in both your phone number and your password, then click login.
Click the "new application" icon to start a new application.
Click on the “Certificate of Needy Survivor of the Genocide Perpetrated against the Tusti in 1994” service under “Family.”
Click "Apply" to start an application.
Enter the applicant's details and click to retrieve the PIN. Once the PIN is successfully retrieved, click "Next”.
Verify that the applicant’s information entered is accurate, then check the confirmation box and click “Submit.”
Once the application is successfully submitted, the user will receive an application number (B2…), which they can use to download the certificate.