This service allows Rwandans who have lost their national ID cards to apply for a certificate of loss, which can serve as a temporary national ID while they wait for their new ID cards to be issued. Local Government authorities process the application at the sector level. The service is provided by the Ministry of Local Governance (MINALOC).
The following are the Frequently Asked Questions from agents about How to Apply for a certificate for National ID replacement.
How much does an applicant pay for the certificate for a national ID replacement?
The price for the service is Rwf 3000.
Who is eligible to apply for the certificate national ID replacement?
Any Rwandan who lost or damaged their national ID.
Does a citizen need to apply for a national ID replacement before applying for the certificate of national ID replacement?
No, a person is eligible to apply for this service without applying for national ID replacement. However, you are advised to do so so that your ID can be processed as well.
What is the validity of a national ID replacement?
The national ID replacement is valid for 30 days.
Does an applicant need to pick up their certificate for a national ID from the sector I chose during the application process?
No, the certificate for a national ID replacement is an E-certificate. It can be downloaded on IremboGov using the application number or billing number.