This article guides the agent in assisting the user in paying for a national ID (Special Cases). This service is eligible for Rwandan citizens whose biometric data was collected without paying; NIDA has produced the national ID, and the applicant wants to access IremboGov to pay for the physical national ID. This service is provided by the National Identification Agency (NIDA). A citizen with no national identification number should carry any supporting documents to the nearest sector office for support.
The processing time for the service is 30 days; its price is Rwf 500.
Prerequisites:
Applicants should have a national identification number.
The applicant's biometric data must have already been collected and yet to be paid.
Applicants should have both a valid phone number and an email address.
A citizen must have approval from the sector's office to apply for this service.
Follow these simple steps to make the payment for national ID (special cases) as an agent:
Visit the Irembo platform at www.irembo.gov.rw and log in to your agent account.
Click the "new application" icon to start a new application.
under Identification, click on Application of National ID.
Select "Payment for National ID (Special Cases)" and click Apply.
Enter the required applicant details and click Next to proceed.
NOTE: The applicant can choose any preferred place of collection.
Verify that the provided information matches the details of the applicant you are assisting. Enter a phone number and/or email address, check the verification box, and click Submit.
NOTE: Please check in with the applicant to ensure all information provided is true and correct.
A billing number / ID (88) will be generated for payment. Click Pay.
Applicants choose the mode of payment. For more information about payment modes, click here.
NOTE: After successfully applying and paying for the service through IremboGov, applicants will be notified to collect their national ID when ready.