This service provides assistance in obtaining lost and theft certificates for individuals who have experienced the loss or theft of their valuable possessions (documents, various tools, etc..). The application is sent to the nearest Rwanda Investigation Bureau (RIB) station for evaluation and processing.
The following are the most frequently asked questions by Agents about lost and theft certificates.
How much would the user have to pay for this service?
This service is free of charge.
Who is eligible to apply for this service?
Rwandans and foreigners residing in Rwanda are eligible to apply for this service.
What is the processing time for this service?
The processing time is 1 day.
What are the requirements for applying for this service?
Individuals must have a National ID, a Passport number, a Foreigner ID, or Refugee ID
A company must have a TIN number.
Required attachments (2)
Ownership proof (receipt)
Passport photo or any supporting documents.
What is the validity of the bill ID after applying for this service?
The bill ID expires in 30 days.
What is the validity of lost and theft certificates?
The certificate is valid for only 1 month.