This service allows Rwandans and foreigners living in (or who have lived) in Rwanda to apply for a Criminal Record Certificate. The service is provided by the National Public Prosecution Authority (NPPA).
The following are the most frequently asked questions by agents about a Criminal Record Certificate;
How much does an applicant pay for a criminal record certificate?
The service costs RWF 1,200.
Does an applicant need to pick up the criminal record certificate from the NPPA offices?
No, the criminal record certificate is an E-certificate. You can download it on IremboGov using the application number or billing number. If you enter the applicant’s email address while applying for the service, the certificate will be sent to that email address.
For Rwandans living abroad without a national ID, how can they apply for the criminal record certificate?
They should contact/visit the Rwandan embassy in their country of residence for assistance.
How can a foreigner with a passport, currently not residing in Rwanda, apply for a criminal record certificate?
He/She should contact/visit the Rwandan embassy in their country of residence for assistance.
What is the processing time for a criminal record certificate?
The processing time is 21 days.
How do I know the authenticity of the criminal record certificate generated via IremboGov?
Can an applicant download another criminal record certificate if the one they had is lost/damaged?