The certificate is issued to individuals living or who have previously lived in Rwanda to ascertain that they exhibit good community conduct. The service is provided by the Rwanda Investigation Bureau.
These are the questions agents frequently ask about this service:
Who is eligible to apply for a Certificate of Good Conduct?
- Rwandan citizens or individuals who have previously lived in Rwanda.
- Foreigners with a valid passport who are residing or previously residing in Rwanda.
What are the prerequisites for applying for this service?
- Rwandan applicants should have a national ID number.
- Foreign applicants should have a valid passport.
- All applicants must obtain a recommendation letter from their local residence cell and village.
What documents are required for the application?
- A recommendation letter from the village.
- A recommendation letter from a cell.
- A passport photo of the applicant.
- A copy of the passport for foreigners.
What are the steps to apply for a Certificate of Good Conduct through IremboGov?
- Log in to your agent account on the Irembo platform: www.irembo.gov.rw.
- Click the "New Application" icon to start a new application.
- Under Rwanda Investigation Bureau, click on "Certificate of Good Conduct."
- Fill in the applicant's details (national ID or passport number) and other application and recommendation details.
- Upload the required attachments in the correct size and format and click "Next" to proceed.
- Verify the information, provide a phone number and/or email address, check the verification box, and click "Submit."
- A billing number/ID (88…) will be generated for payment. Click "Pay."
After successful payment and RIB officer approval, the applicant will receive an SMS/Email notification that the certificate is available for download on the IremboGov platform.
What is the processing time for a Certificate of Good Conduct?
The processing time is typically 3 days.
Is there any fee for this service?
No, the service is free of charge on IremboGov.