This service enables Rwandans to obtain a certificate of full identity, a supporting document for various applications. Local government authorities process the application at the sector level. The service is provided by the Ministry of Local Government (MINALOC).
The following are the frequently asked questions by agents about how to apply for a Certificate of Full Identity.
How much does an applicant pay for a certificate of full identity?
The certificate of full identity costs RWF 500.
What are the requirements an applicant needs to apply for a certificate of full identity?
The applicant should have a national ID number or a child ID & a passport photo (for applicants without a national ID), a valid phone number, and an email address.
What is the size of the passport photo that is allowed to be uploaded to IremboGov?
The passport photo should have a white background (format: JPG, size: 500KB).
Can I submit the applicant’s application for a certificate of full identity to any sector?
Yes, you can submit their application to any preferred sector.
What is the processing time for a certificate of full identity?
The processing time is 1 working day.
What is the validity of the certificate of full identity?
The certificate of full identity has lifetime validity unless there are changes made to the national ID.
Where can an applicant get their certificate of full identity once it has been approved?
The certificate of full identity is an E-certificate. The applicant can download it on IremboGov using the application or billing numbers.
How does an applicant know the authenticity of the certificate of full identity generated via IremboGov?
Can I download another certificate of full identity if the one an applicant had is lost/damaged?