This e-service allows Rwandans to apply for a death record certificate for a person registered as deceased in the National Identification Agency (N.I.D.A.) system. If the death is already registered in the Civil Registration System, the information about the death is automatically fetched, and the applicant does not fill out any other details.
Applicants receive their death records as soon as they pay. The Executive Secretary's action is only needed when the user is not registered in the Civil Registration System. When the applicant enters their email while applying for this service, the certificate is sent to their email addresses without downloading it on the IremboGov platform.
The processing time is 1 working day; the service costs Rwf 2,000.
Prerequisites:
Every applicant should have a national I.D. number.
Applicants should have a valid phone number, email address, or both.
NOTE: Using your or other people's phone numbers is not advisable, as the applicant might miss crucial notifications.
The deceased should have:
A national I.D. number or child application number for minors (Rwandans)
A passport number (for foreigners)
Follow these simple steps to apply for a death record:
Visit the Irembo platform: www.irembo.gov.rw and log in to your agent account.
Note: When you click on "log in," you will agree to new terms of use, including the privacy policy of IremboGov.
To start a new application, click the "new application" icon.
Under Family, click on Death Services.
Choose the death service you want, "Death Record," and click Apply.
Fill in the Applicant's document number, and the details will be retrieved and displayed on the right side of the page.
Fill in the Deceased Details; the details will be retrieved and displayed on the right side of the page.
Fill in the details of two (2) Witnesses and a Declarant; the details will be retrieved and displayed on the right side of the page.
Enter the Processing Details(The details will be retrieved and displayed on the right side of the page). Attach the required document in the right format and size. Click Next to proceed.
Verify that the information is true, enter a phone number and/or email address, check the verification box, and click Submit.
NOTE: Please check in with the applicant to ensure all information provided is true and correct.
A billing Number/ID (88…) will be generated for payment, Click Pay
Applicants choose the mode of payment; for more information about payment modes, click here.
NOTE: After applying and successfully paying via IremboGov and after the processing sector's Executive Secretary (ES) has approved it, the applicant receives an SMS/Email notifying them that the certificate is available and they can download it on the IremboGov platform.
The information will be updated in the Civil Registration System. The next time, an applicant will not go through the same process again but instead will do the following;
Fill in the applicant and deceased document numbers, and the details will be retrieved and displayed on the right side of the page. Click Next.
Summary details will be displayed. Enter a phone number and/or email address, check the verification box, and click Submit.
NOTE: Please check in with the applicant to ensure all information provided is true and correct.
A billing Number/ID (88…) will be generated for payment. Click Pay.
NOTE: As soon as the application has been successfully paid for via IremboGov, the application is generated automatically since the information is already saved in the Civil Registration System and does not require any action from the Executive Secretary.