This service is designed to assist individuals or groups who need to travel during Umuganda for reasons such as funeral services, emergency meetings, commemoration of the genocide against Tutsi, or any other urgent reasons. The Ministry of Local Government (MINALOC) provides and processes the service.
The following are frequently asked questions by Agents about requests for travel clearance during Umuganda.
Who is eligible to apply for this travel clearance service?
The service is available to Rwandan citizens with a national ID and foreigners with passports. Individuals and groups/companies can apply.
Is it mandatory to attach supporting documents?
No, attaching supporting documents like hospital/death certificates is optional but recommended if relevant to the purpose of travel stated.
How long does it take for the applicant to get the travel clearance certificate?
The processing time is 1 working day after applying. Applicants are notified when their certificate is ready to be downloaded.
Is there a fee for this service?
The service is free of charge.