This service allows Rwandans to apply for the most recent Rwanda East Africa electronic passport issued by DGIE on 28 June 2019. The Directorate General of Immigration and Emigration issues three types of passports: ordinary, service, and diplomatic passports. You are eligible to apply for this service if: 1. You will be a first-time holder of a Rwandan passport. or 2. You are replacing or renewing a passport, and the type of passport that you are replacing is the discontinued, dark blue passport, issued by DGIE before 28 June 2019.
The processing time is 4 working days, and the price depends on the passport type, as shown below.
Prerequisites:
Adult citizens should have their national ID number.
Minors between 16 years and 18 years should have a national ID number.
Minors below 16 years should have the Citizen Application Number.
Note: Minors below 16 years without the child application number can still apply for the service.
Applicants should have a valid phone number, email address, or both.
Attachments should fulfill the following:
Scanned in their appropriate formats.
Copy of National ID has to be 500kb, format pdf.
Applicant's Passport photo has to be 200kb, jpg format.
Applicant's signature has to be 50kb, in jpg format.
Other certificates/letters have to be 500kb and pdf format only.
Follow these simple steps to help a user apply for an e-passport:
Visit the Irembo platform at www.irembo.gov.rw and log in to your agent account.
Click the "new application" icon to start a new application.
Under Immigration and Emigration, click on e-Passport Application.
Select the Request Type you want, e-Passport Application, and click on Apply.
Choose who needs this service, whether the applicant is above 18 or below 18.
If an applicant is above 18, he/she enters their national ID.
If an applicant is below 18, he/she enters the Citizen Application Number.
If the applicant is below 18 and doesn't have a Citizen Application Number, he/she enters his/her and his/her guardian's information.
Fill in the Applicant Details, by clicking in the blank space to input the required details (*: mandatory information).
Fill in the Passport & Travel Details for the applicant.
Attach all the required documents in the right format and size, Then click Next to proceed.
Verify that the user’s information is accurate, enter their Phone number and/or Email Address, check the verification box, and Click Submit.
NOTE: Please check in with the applicant to ensure all information provided is true and correct.
A billing Number/ID (88…) will be generated for payment. Click Pay.
Applicants choose the mode of payment: offline (MTN, Airtel, or BK) or online (Visa or MasterCard). For more information about payment modes, click here.
NOTE:
After applying and paying successfully via IremboGov, the applicant receives a feedback notification from the Directorate General of Immigration and Emigration informing them when to take the biometric tests at the DGIE office or a Rwandan embassy.