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How an Agent can help a user Check and Pay for their Traffic Fines.

This article provides information on how to check and pay traffic fines using the plate number with the corresponding TIN or ticket number. The ticket number is issued to a driver who has violated traffic and road safety laws. Applicants can pay for one or more tickets depending on how much money they have. The service is provided by the Rwanda National Police (RNP).

Note: 

  • Please inform the User that there is a late fee applied after 10 days from the issuance of the fine.


How to Check Traffic Fines

Agents can help applicants either verify if there are any existing traffic fines linked to their vehicle or check and proceed with the payment process for fines they are aware of.   

This part illustrates how the Agent can check whether or not the user has traffic fines. 

Prerequisites:

  • Applicants should have a Ticket number or TIN that corresponds to their plate number (the TIN is found on the vehicle’s logbook/carte jaune)

Follow these simple steps to help a user check and pay for traffic fines: 

  1. Visit www.irembo.gov.rw and log into your agent account.

  1. A small window will pop up. Fill in both your phone number and your password, then click login.


  1. Click the "new application" icon to start a new application.


  1. Under the Police category, click on Traffic Fines.


  1. Click on Apply.

  1. Enter your Plate Number with TIN and click the Search button. If the applicant has been fined, a list of the fines will appear. 


 Note: TIN is found on the logbook/carte jaune.

How to Pay for Traffic Fines

This part shows how an agent can help a user pay for the traffic fines using the plate number and its corresponding TIN or using the ticket number. The ticket number is issued to a driver who has violated traffic and road safety laws. Applicants can pay for one or more tickets depending on how much money they are willing to pay.

The fine is waived upon receipt of the payment and the price depends on the case. 

Prerequisites:

  • Applicants should have a TIN that corresponds to their plate number.

  • Applicants should have a contravention number (ticket number ).  

  • Applicant should have a valid phone number, email address, or both

After checking the fines, they can proceed to do the following: 

  1. To pay, depending on what the user has available, you can either enter their Plate number with the TIN (TIN is found on the logbook/carte jaune) or the Ticket number and select the fines the user wants to pay (all or some). 

  2. Click on Next to proceed. 

  • Using Plate number with TIN:

  • Using Ticket number:

  1. Verify that the user’s information is accurate, enter their phone number and email address, check the verification box, and click Submit


  1. A billing number/ID (88…or 87…) will be generated for payment, click Pay.

  2. Applicants can choose their preferred mode of payment: offline (MTN, Airtel, or BK) or online (Visa or MasterCard). For more information about payment modes, click here.

NOTE: 

  • The billing number expires after one hour. The applicant should pay within that period to ensure a successful payment.

  • After successfully applying and paying via IremboGov, the user receives a payment notification, and the selected fine(s) are no longer linked to the vehicle/motorcycle.

  • You can also Check and Pay for Traffic Fines via USSD. Dial *909# and follow the instructions.





I
Ivan is the author of this solution article.

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