This service enables driving license holders to correct information on their licenses. To determine eligibility for the correction, applicants must first visit the Rwanda National Police BUSANZA office (Department of Testing and Licensing), email customerservice@police.gov.rw, or call 118. Once the correction request is approved, applicants can proceed to Irembo to submit their application and complete the payment. The service is provided by the Rwanda National Police (RNP).
The processing time is 14 days, and the price is 25,000 RWF.
Prerequisites:
Applicants must visit the Rwandan national police to determine their eligibility to apply for this service.
Applicants should have a definitive driving license that needs to be corrected.
Applicants should have a valid phone number, email address, or both.
Follow these simple steps to help a user apply for the correction of a definitive driver's license.
Visit the Irembo platform at www.irembo.gov.rw and log into your agent account.
A small window will pop up. Fill in both your phone number and your password, then click login.
Click the "new application" icon to start a new application.
Under “Police”, click on “Correction of Driver's License”.
Select “Correction of definitive Drivers License” from the drop-down menu.
Click “Apply”.
Enter the user’s application details (driving license number, national ID number, and collection district). Click Next to proceed.
Verify that the user’s information is accurate, enter their phone number and/or email address, check the verification box, and click Submit.
A billing number or ID (88….) will be generated; click Pay.
NOTE: After applying and successfully paying via IremboGov, the applicant receives an SMS notifying them when to pick up the new driving license.