This e-service allows Rwandan citizens who have undergone the process of cancelling their marriage to apply for a divorce record certificate. The application is either automatically processed and generated by the Civil Registration System or manually processed by local government authorities at the sector level.
If the divorce record is already registered in the Civil Registration System, the information about the divorce record is automatically fetched, and the applicant does not fill out any other details. Applicants receive their divorce records as soon as they pay. No action is needed from the executive secretary (ES). The ES action is only needed when the divorce is not registered in the Civil Registration System. When the applicant enters their email while applying for this service, the certificate is sent to their email addresses without downloading it on the IremboGov platform.
The processing time is 1 working day; the service costs Rwf 1,500.
Prerequisites:
To apply for this service, a citizen should have a national ID number, a Citizen Application Number, a National Identification Number (NIN), or an ex-spouse with any of the above.
The Citizen Application Number is acquired at the sector where the applicant is registered.
A National Identification Number (NIN) can be acquired once an applicant’s information is saved in the Civil Registration System.
The attachment required is the court order or other proof of divorce.
Attachment should be 1MB; format PDF
Applicants should have a valid phone number, email address, or both.
Follow these simple steps to apply for a divorce record:
Visit www.irembo.gov.rw and click on Log In to start applying for this service.
Click the "new application" icon to start a new application.
Under Identification, click on Divorce Services.
Choose the Divorce Record and then click on Apply.
Select which document type the applicant has, the details will be retrieved and displayed on the right side of the page.
Enter Applicant's Residence Details and Ex-spouse Details.
Enter the applicant's Marriage and Divorce Details.
Enter the Processing Details. The details will be retrieved and displayed on the right side of the page.
Attach the required document in the right format and size and click Next to proceed.
Verify that the information is true, enter a phone number and/or email address, check the verification box, and click Submit.
NOTE
Please check in with the applicant to ensure all information provided is true and correct.
A billing number/ID (88…) will be generated for payment. Applicants can pay using any of the payment channels available. For more information about payment modes, click here.
NOTE
After applying and successfully paying via IremboGov and after the Executive Secretary of the processing sector has approved it, the applicant receives an SMS/Email notifying them that the certificate is available and they can download it on the IremboGov platform.
The information will be updated in the Civil Registration System. The next time, an applicant will not go through the same process again but instead will do the following;
Enter the Identification Document Type and Number; the application form will automatically be filled out with the previous information, and then click Next.
Summary details will be displayed. Enter a phone number and/or email address, check the verification box, and click Submit.
A billing Number/ID (88…) will be generated for payment. Click Pay.
