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How to help a User apply for the Renewal of their Laissez-Passez.

This service allows Rwandans (adults and minors) who intend to travel to the following countries: Burundi, the Democratic Republic of Congo, Kenya, Tanzania, Uganda, and South Sudan, to renew their expired laissez-passer. Laissez-Passer is issued by the Directorate General of Immigration and Emigration (DGIE).

The processing time is 2 days; adults pay Rwf 10,000, while minors pay Rwf 5,000.  

Prerequisites: 

  • Rwandan citizens (above 18 years old) should have a Rwandan national ID number.

  • Rwandan citizens (below 18 years old) should have a Citizen Application Number. 

  • Applicants should have a copy of their old laissez-passer.

  • Applicants should have a valid phone number, email address, or both.

Applicant 

Fees

Attachments 

Adult/Above 18 years

10,000 Rwf


  • Copy of National ID (format: jpg and size: 500 KB)

  • Passport Photo (format: PDF and size: 200 KB)

  • Signature (format: PDF, and size: 50 KB)

Minor/Below 18 years

5,000 Rwf


  • Copy of National ID (format: jpg and size: 500 KB)

  • Passport Photo (format: PDF and size: 200 KB)

  • Signature (Write names of the child) (format: PDF and size: 50 KB) 

  • Other attachments, depending on the selected “Minor Category."


Follow these simple steps to help a user apply for the renewal of their Laissez-Passer: 

  1. Visit the Irembo platform at www.irembo.gov.rw  and log in to your agent account.


  1. Click the "new application" icon to start a new application.


  1. Under the category Immigration and Emigration, click on Laissez-Passer. 


  1. Click “Renew Laissez-Passer” under request type, and click Apply.

                  

  1. Select the applicant type “above 18 or below 18”. 

    1. If an applicant is over 18, enter his/her Rwandan national ID. 

    2. If an applicant is under 18, enter the Citizen Application Number. 

  2. Fill in the applicant’s details by clicking the blank space to input the required details (*: mandatory information). 

  3. For the case of Adult applicants, fill in the following: ID number, profession, employer, height in cm, and residence details. Birth location, other nationality and another nationality passport (optional), street number, and house number (optional)


  1. For the case of Minor applicants should fill in the following: Minor category, Identity document, ID/Citizen Application number, Height in cm, Guardian Nationality and their ID/Passport number, Residence details, Birth location, other nationality and another nationality passport (optional), street number, and house number (optional).

  1. Fill in the Requester Details (previous laissez-passer details and travel details). The service fee is automatically displayed after identifying the applicant in Step 3


  1. Attach all the required documents in the right format and size 

  2. Click on Next to proceed. 


  1. Verify that the information is true, enter your phone number and/or email address, check the verification box, and click Submit

  2. A billing number/ID (88….) will be generated; click Pay

  3. Applicants choose the mode of payment; for more information about payment modes, click here.

NOTE: After applying and successfully paying via IremboGov, the application will be sent to DGIE for processing. The applicant will receive a notification informing them to pick it up.



I
Ivan is the author of this solution article.

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